Customer Success Stories
Stellar has won numerous industry accolades throughout our many years in business. But none of them is more important than the praise we’ve earned from our clients. We think their comments attest to our endless pursuit of excellence in everything we do. And we invite you to learn more about us from those who know our work best.
When Royal cup first sat down with Stellar on their expansion project they let them know they had bold aspirations and high expectations. Stellar was up to the challenge, listen to Bill Smith, president of Royal Cup, describe his experience in partnering with Stellar to achieve those goals and complete a plant in Birmingham, Alabama.
The Mazda brand is evolving, and we’re grateful to Stellar for helping us realize and reimagine this new space accordingly. Our upgraded facility exudes a luxury vibe and offers an enhanced experience for our customers that matches the premium value Mazda vehicles provide.
We challenged Stellar to complete the project in just over five months. This was an incredibly fast-track schedule, given that retrofits of this scale, as we were told by our own advisors, typically require at least eight to nine months. Stellar's versatility and experience with complex construction enabled them to meet this aggressive schedule while achieving our high quality and safety standards.
It is not very often that I find myself in a position to write a letter such as this one, where we had such a favorable experience in a very time-sensitive multi-million dollar construction project. Stellar's attention to detail and management of all subcontractors and work site personnel was outstanding. Their project managers communicated well with my team and were responsive to our questions and concerns through the many changes along the way. Our facility in Jacksonville is up and operating, at a level beyond our expectations for a job that was completed in such a short time frame.
We’re good at what we do but our specialty is not in construction. When we needed a design and construction specialist, Stellar was there for us. Dr. Bowden and I had a vision and an idea of how much we wanted to spend and a definite date for our grand opening. Stellar made all of that happen.
Throughout the project we found Stellar’s project management team to be attentive and courteous. They listened to our needs and to the needs of our staff and then did what was asked of them. We first noticed this early in the design process and found it to be true all the way to the end.
The pressure was put on this team from the day we broke ground and they heeded the call. These dedicated young construction professionals show what great teamwork is all about.
Dot Foods has partnered with Stellar for more than 10 years on a variety of projects across the country. We have done several projects with Stellar. Some are better than others. At the end of the day, Stellar always steps up to the plate to make sure things are done right. They have consistently completed projects on time and under budget.
Stellar’s teams are reliable – instead of dealing with new faces on every project, we work with the same people who understand our business and how we do things. This stability, across both project management and engineering, saves us considerable time and effort, as we don’t have to educate them on our processes on each new project. It’s a great combination – a partner who is easy to work with, but also focused on quality and value.
Dr. Wiliam Abare, President of Flagler College discusses how Stellar and Flagler worked together on a historic project addition in the city of St. Augustine.
Stellar Interactive Solutions provides digital tools to industrial, manufacturing and processing facilities worldwide, including SimPro, an Internet-based virtual reality tool for training and evaluating plant operators.
Stellar has been a solid fit for Heinz. They have well-grounded people who work hard and understand our business. Their knowledge of the food and beverage industry continues to grow, specifically within their process and packaging engineering group. While they offer the typical A/E/C skillsets, they also understand and are gaining valuable real-world experiences of what happens inside the box, which adds considerable value for an owner.
I’ve worked with Stellar since the 1990s, and they have been very consistent in their project approach. They are careful in their planning, management and organization of the project. And while the process is structured, they are also flexible and responsive to project change.
I’ve also found Stellar’s people to be highly focused on value. They produce the right amount of deliverables, without adding drawings or specifications that aren’t needed. They are cognizant of budgets and pride themselves on delivering against budget.
I entrusted Stellar with three very important building projects during my career – my work, my home and my place of worship. Each time, they exceeded my expectations. As CEO of American Heritage Life (now a subsidiary of Allstate), I chose Stellar to build a new headquarters. And when we expanded, I called upon them to build an addition to the building. Years later, when I wanted to build a home on my quail-hunting plantation, Stellar was the natural choice. And when a fire destroyed the sanctuary at our church, Hendricks Avenue Baptist, I was fortunate to be able to help select Stellar to rebuild it.
The obvious strength of Stellar is its many good, capable, and devoted people. During the rebuilding of Hendricks Avenue Baptist Church, we found, without exception, all of your people to be trustworthy professionals who were committed to the successful completion of a quality product, on a timely basis, and consistent with the plans made by the church team and the design firm.
With your team’s ability not only to build for us what was planned, but also to make numerous good suggestions along the way, you added much value to what is now a finished product for the entire team to be proud of.
Stellar worked with us to overcome the various project challenges and completed the job on time and within budget. Even upon completion, Stellar has continued to be a valuable resource for us. We would highly recommend them for your upcoming project.
We selected Stellar to be our design-build partner in this innovative poultry processing facility because of their reputation in the food industry with significant experience in food safety. We wanted to challenge Stellar to live up to its tagline, “Taking Solutions Further,” and we could not have been more satisfied with their innovative design, execution and the professionalism of their employees. Any challenges that arose during the project were met with innovative solutions. The backbone of this project’s success was Stellar’s and Keystone Foods’ commitment to open dialogue and collaboration. Stellar certainly lived up to their tagline.
In addition, the Stellar team's attention to quality control was outstanding. Not only did the team set the bar high, but it was a true team effort, from the superintendent all the way up to Stellar's vice president of design and vice president of construction, both of whom made trips to the island to ensure everything was running smoothly at the site.
In addition, it was reassuring to see that Stellar's quality control plan is personalized for each project — it isn't boilerplate or off the shelf. It reflects what the specific project requirements are. Stellar took full responsibility for quality control for all of its subcontractors. It was clear that Stellar's philosophy is that its subcontractors are part of the team, and that the owner shouldn't have to deal with several different entities.
Most importantly, the Stellar team was dedicated to meeting and even exceeding the high-quality standards set forth at the beginning of the project. There was no question or discussion — it was a given that Stellar stands behind its work and will do whatever it takes to ensure a quality product.
Nestlé has had an ongoing business relationship with Stellar for approximately 10 years, and they have successfully completed several major industrial design-build construction projects in various locations ranging from $1 million to $140 million in value. The projects were executed in a professional manner and were delivered within the established schedule and budget. Stellar’s professionals have the experience, knowledge and skill sets necessary to properly design and execute large projects effectively.
Through the years we have found the Stellar personnel to be of the highest quality and to be very qualified in their respective positions. They perform well as a team and all have the successful completion of the job and customer satisfaction as a major objective.
The design team has always been attentive to customer requirements, and they have spent time examining the customers’ existing operations to fully understand the unique customer requirements. They are energy-conservation conscious and are helpful with suggestions for new materials.
The means and methods for accomplishing the work are always well-planned, well-supervised, and well-executed. The selection of subcontractors has always been done in a thorough manner with very capable subs placed on the job.
I can’t say enough about Stellar's attention to the safety and security of our residents, families, visitors and staff. As our existing building remained open throughout the yearlong construction process, Stellar implemented comprehensive safety procedures such as floor-to-ceiling barriers, workers posted at entry points and more. They were truly uncompromising in ensuring a safe worksite and minimizing any disruption to our residents' safety and quality of life. For most of the project, folks didn't even realize they were in the building.
Stellar exceeded all of our expectations. The project was delivered on time and within budget. In addition to their safety procedures, they communicated proactively throughout the project, with comprehensive reports and updates. From our very first meeting; it was clear that Stellar was committed to getting everything right. They were uncompromising in their attention to detail and remained focused on quality, budget and timeliness.
During the past seven years we have partnered on multiple facility renovation projects with Stellar. The Zeeland facility project was one of the more enjoyable projects. The project was located in the middle of the facility and presented many logistical opportunities. The project was completed three weeks early and under budget. As we continue our relationship moving forward it would be my pleasure to work with Stellar.
I am proud of the thoughtfulness, commitment and quality of work Stellar has demonstrated through the design, construction and commissioning of our production facility. Teamwork is critical to any project; the Starbucks and Stellar teams worked well together to achieve a first-class production facility.
Stellar treats our company like we are one of their largest customers, even though we know we’re not. They are open, honest and always supportive of our needs. This approach has fostered a true partnership between our two companies over the years.
We also value the fact that Stellar offers such a wide range of expertise under one roof, from design to construction. Stellar offers expertise in the areas of thermal design and installation, refrigeration design and installation, electrical, civil and structural design, among others. They are a true one-stop shop.
Stellar delivered a building that was on time, under budget, and exactly what we needed. The University will continue to grow, and when we build again, Stellar will be bringing it out of the ground.
The Stellar team was able to maintain the project budget and adhere to the project schedule while meeting the evolving needs of the end-users as well as the IMCOM G-9 management team. Being able to adapt to the ever-changing government requirements can be challenging, but the Stellar Team met all challenges effectively and with a can-do, team oriented philosophy.